Last Updated: 2026
小程序隐私政策
更新日期:2026 年4月22日
生效日期: 2026 年4月22日
巨无霸五控股有限公司及其子公司、分公司和其他相关联公司(以下合称 “我方”)非常重视保护您的个人信息。为方便您注册、登陆、使用本小程序(以下简称“本小程序”)，以及为您提供更个性化的用户体验和服务，您在使用本小程序相关服务时，我方可能会收集和使用您的相关信息。为了向您说明在使用本小程序时我方是如何收集、使用、存储、共享、转让和公开披露您的相关信息的，我方拟定了本《小程序隐私政策》(以下简称“本隐私政策”)。本隐私政策适用于小程序所有服务，请您在使用本小程序前，务必仔细读并了解本隐私政策。
请注意，如果您未满18周岁，请在法定监护人的陪同下阅读本隐私政策，并在征得您法定监护人同意的前提下使用我方的服务或向我方提供您的信息。如您的监护人不同意您按照本隐私政策使用本小程序或向我方提供您的信息，请您立即停止使用本小程序的产品及服务并及时通知我方，以便采取合适的措施。如果您是未成年人的监护人，在未成年人本人使用本小程序时，您应正确引导并予以监护。对于经监护人同意而使用和收集的未成年人个人信息的情况，我方只会在法律法规允许、监护人明确同意或保护未成年人所必要的情况下使用、共享、转让或披露此信息。
我方只收集由您自愿提供的个人信息，其中包括但不限于:您在第三方平台的用户唯一标识、昵称、性别、电话号码、联系地址及电子邮件地址等以下是我方可能收集的个人信息的一些示例:
(1)创建帐号。在您注册本小程序帐号时我方可能会收集:您的账号昵称、性别、出生日期、常住城市、电子邮件地址、电话号码等相关个人信息;
(2)当您使用本小程序时，您可能需要使用您在第三方平台上(比如:微信)已注册的帐号以及该帐号下所保存的个人信息授权登录，我方会在获得您授权同意的前提下，从该第三方平台获取您的帐号信息(例如:您在第三方平台的用户唯一标识、帐号昵称、头像、地区和性别)，以用于快捷登录;
(3)您通过本小程序购买商品时，您可以选择第三方支付机构(比如:微信支付)所提供的支付服务进行支付。我方可能需要将您的订单号与交易金额分享给该第三方支付机构，以确认您的支付指令并帮助您完成支付。如您不提供前述这些信息，可能将无法使用相关支付服务;
(4)您通过本小程序使用线上订餐服务时，我方会收集您或您指定的收件人的姓名、移动电话号码、送餐地址、订单信息和您的礼券的使用信息，以及您的地理位置信息(在您授权同意的前提下)。
(5)您通过本小程序使用线上商城购买产品时，我方会收集您或您指定的收件人的姓名、电话号码、收件地址及相关订单信息，以及您的地理位置信息(在您授权同意的前提下)
(6)如果您向我方申请开具发票，我方可能会向您收集您的电子邮箱、姓名、手机号、开票单位信息购买日期和支付的金额等;
(7)移动终端及位置信息。经您授权，我方会收集您在使用我方服务过程中所产生的位置信息，以便更好地为您提供服务。比如:通过该信息我方可以估算相关门店与您所在位置的距离，更好地为您提供、实现或推荐相关服务(比如:最近的门店);
(8)参与活动。当您通过本小程序参与任何活动或使用某些功能时，我方可能需要某些个人信息以实施或实现该等项目或功能，例如我方的促销活动、有奖竞赛以及抽奖活动;
(9)客户反馈和咨询。我方可能收集您的个人信息以获取您对我方的在线服务和产品的反馈、响应您的售后需求等;
(10)日志信息。日志信息，指您访问、登陆、使用本小程序时，我方可能通过cookies、web beacon或其他方式自动采集的技术信息，包括但不限于:
(11)合作伙伴联合商业活动。我方会不时与合作伙伴开展联合商业活动，如您希望参加该等商业活动，则我方和合作伙伴可能会为了开展该等活动的目的分别收集您自愿提供的个人信息，并遵守各自的隐私政策对您的个人信息进行保护。
(12)当您通过本小程序跳转到的与我方合作的第三方线上平台(例如:美团、大众点评、小红书以及其他平台)上的官方店铺购买和/或接受我方产品和/或服务时，我方会按照第三方线上平台的相关政策收集您的个人信息，所收集的个人信息类型取决于您购买和/或接受的我方产品和/服务种类，可能包括您或者您指定的收件人的姓名、地址、联系方式以及相关订单信息。
您可以选择不向我方提供您的个人信息。但是，在这种情况下，您将可能无法享受我方的在线服务或充分利用本小程序的部分功能。
我方向您收集的个人信息将只用于其收集时所说明的目的和直接相关的用途，包括但不限于:
我方将可能在我方关联公司内共享您的个人信息。我方及其关联公司在使用您的个人信息时，必须遵守本隐私政策。
我方亦可能会聘请关联公司以外的其他公司履行各种服务，如:订单跟进和处理、协助市场推广和调查、为本小程序提供技术支持、数据管理等，这些公司(以下统称“我方合作伙伴”)可能需要应用到我方收集的个人信息以履行相关服务。但这些公司只可将该等个人信息用于履行相关服务，而不得用于其他用途。
除上述情形外，我方不会共享、转让或披露您的个人信息给任何其他第三人。但是，在下列情况下，我方共享、转让、公开披露您的个人信息无须事先征得您的授权:
a)与国家安全、国防安全直接相关的;
b)与公共安全、公共卫生、重大公共利益直接相关的;
c)与犯罪侦查、起诉、审判和判决执行等直接相关的;
d)出于维护个人信息主体或其他个人的生命、财产等重大合法权益但又很难得到本人同意的;
e)所收集的个人信息是个人信息主体自行向社会公众公开的;
f)从合法公开披露的信息中收集您的个人信息的，如合法的新闻报道、政府信息公开等渠道;
9)根据您的要求签订和履行合同所必需的;
h)用于维护所提供的产品或服务的安全稳定运行所必需的，例如发现、处置产品或服务的故障;
i)为新闻单位且其在开展合法的新闻报道所必需的;
j)为学术研究机构，出于公共利益开展统计或学术研究所必要，且其对外提供学术研究或描述的结果时对结果中所包含的个人信息进行去标识化处理的;
k)法律法规规定的其他情形。
我方采取适当、合理可行的管理措施和技术手段，以保护您提供的个人信息的安全，防止您的个人信息未经授权被修改、披露、泄露和损毁。
我方及我方的雇员、合作伙伴以及按照本隐私政策的规定得到许可获取您的个人信息的第三方，都被要求严格遵守我方的保密责任。
关于您在使用本小程序所提供给我方的任何个人信息，您拥有绝对的主控权。无论任何时候，如果您需要访问、更正、删除您提供的个人信息或注销帐号，您都可以与我方联系。
我方的联系方式详见本隐私政策末页。
我方会按照法律法规规定，将在中华人民共和国境内收集和产生的个人信息存储在中华人民共和国境内。除法律法规另有规定外，我方会根据正当的业务需求来考虑您的个人信息的存储期限，例如向您提供产品或服务或者满足相应的法律、税务以及财务的要求，
我方可能会在本小程序中提供链接至第三方的网站或应用程序，也可能使用或提供来自第三方平台的产品或服务，您可以选择是否访问或接受该第三方提供的网站、产品和服务。我方无法控制第三方平台的隐私保护政策，请您在向第三方提交个人信息之前，先阅读并理解其隐私保护政策。
我方保留不时更新本隐私政策的权利。如果我方更新本隐私政策，我方将在本小程序发布更新的版本，请您定期查阅我方隐私政策的最新版本。
如果您对我方隐私政策有任何疑问，敬请与我方联络:
联系邮箱: [email protected]
Jumbo Five Holdings Limited and its subsidiaries, branches, and other affiliated companies (collectively referred to as “we”) attach great importance to the protection of your personal information. To facilitate your registration, login, and use of the Mini Program (hereinafter referred to as “this Mini Program”), and to provide you with a more personalized user experience and services, we may collect and use your relevant information when you use the services of this Mini Program. To explain how we collect, use, store, share, transfer, and publicly disclose your relevant information when you use this Mini Program, we have formulated this “Mini Program Privacy Policy” (hereinafter referred to as “this Privacy Policy”). This Privacy Policy applies to all services of this Mini Program. Please be sure to read and understand this Privacy Policy carefully before using this Mini Program.
Please note that if you are under the age of 18, please read this Privacy Policy accompanied by a legal guardian, and use our services or provide us with your information only with the consent of your legal guardian. If your guardian does not agree to your use of this Mini Program or to you providing your information to us in accordance with this Privacy Policy, please immediately stop using the products and services of this Mini Program and notify us promptly so that appropriate measures can be taken. If you are the guardian of a minor, you should provide proper guidance and supervision when the minor uses this Mini Program. For the collection and use of a minor’s personal information with the guardian’s consent, we will only use, share, transfer, or disclose this information where it is permitted by law, explicitly agreed to by the guardian, or necessary to protect the minor.
We only collects personal information that you voluntarily provide, including but not limited to: your unique user identifier on third-party platforms, nickname, gender, phone number, contact address, and email address. The following are some examples of personal information that we may collect:
(1) Creating an account. When you register for an account on this Mini Program, we may collect relevant personal information such as: your account nickname, gender, date of birth, city of residence, email address, and phone number;
(2) When you use this Mini Program, you may need to use your registered account on a third-party platform (such as WeChat) and the personal information stored under that account to authorize login. With your authorization and consent, we will obtain your account information from that third-party platform (e.g., your unique user identifier, account nickname, profile picture, region, and gender) for quick login;
(3) When you purchase goods through this Mini Program, you can choose to pay using services provided by third-party payment institutions (such as WeChat Pay). We may need to share your order number and transaction amount with that third-party payment institution to confirm your payment instruction and help you complete the payment. If you do not provide the aforementioned information, you may not be able to use the relevant payment services;
(4) When you use the online ordering service through this Mini Program, we will collect the name, mobile phone number, delivery address, and order information of you or your designated recipient, as well as your gift voucher usage information and your geographical location information (with your authorization and consent).
(5) When you purchase products through the online store on this Mini Program, we will collect the name, phone number, and delivery address of you or your designated recipient, relevant order information, and your geographical location information (with your authorization and consent).
(6) If you request an invoice from us, we may collect your email address, name, mobile number, invoicing entity information, purchase date, and payment amount;
(7) Mobile terminal and location information. With your authorization, we will collect location information generated during your use of our services to better provide services to you. For example, through this information, we can estimate the distance between our stores and your location to better provide, implement, or recommend relevant services (such as the nearest store);
(8) Participating in activities. When you participate in any activities or use certain features through this Mini Program, we may need certain personal information to implement or realize such projects or features, such as our promotional activities, prize contests, and lucky draws;
(9) Customer feedback and inquiries. We may collect your personal information to obtain your feedback on our online services and products, respond to your after-sales needs, etc.;
(10) Log information. This refers to technical information that we may automatically collect through cookies, web beacons, or other means when you visit, log in to, or use this Mini Program, including but not limited to:
(11) Joint business activities with partners. We may from time to time conduct joint business activities with partners. If you wish to participate in such business activities, we and our partners may separately collect the personal information you voluntarily provide for the purpose of conducting such activities and will protect your personal information in accordance with their respective privacy policies.
(12) When you purchase and/or receive our products and/or services on our official stores on third-party online platforms (such as Meituan, Dianping, Xiaohongshu, and other platforms) that you are redirected to from this Mini Program, we will collect your personal information in accordance with the relevant policies of the third-party online platforms. The type of personal information collected depends on the type of our products and/or services you purchase and/or receive, and may include the name, address, contact information, and relevant order information of you or your designated recipient.
You can choose not to provide your personal information to us. However, in this case, you may not be able to enjoy our online services or make full use of some features of this Mini Program.
The personal information collected from you by us will only be used for the purposes stated at the time of collection and for directly related purposes, including but not limited to:
We may share your personal information within our affiliated companies. When using your personal information, we and our affiliated companies must comply with this Privacy Policy.
We may also hire other companies outside of our affiliated companies to perform various services, such as order follow-up and processing, assistance with marketing and surveys, providing technical support for this Mini Program, data management, etc. These companies (hereinafter collectively referred to as “our Partners”) may need to use the personal information collected by us to perform the relevant services. However, these companies may only use such personal information to perform the relevant services and not for any other purpose.
Except for the situations described above, we will not share, transfer, or disclose your personal information to any other third party. However, under the following circumstances, we may share, transfer, or publicly disclose your personal information without your prior authorization:
We takes appropriate, reasonable, and feasible administrative and technical measures to protect the security of the personal information you provide and to prevent your personal information from being modified, disclosed, leaked, or destroyed without authorization.
We, and our employees, partners, and third parties permitted to access your personal information in accordance with this Privacy Policy are required to strictly abide by our confidentiality obligations.
You have absolute control over any personal information you provide to us when using this Mini Program. At any time, if you need to access, correct, or delete the personal information you have provided, or to delete your account, you can contact us.
Our contact information can be found at the end of this Privacy Policy.
In accordance with laws and regulations, we will store personal information collected and generated within the territory of the People’s Republic of China within the territory of the People’s Republic of China. Unless otherwise stipulated by laws and regulations, we will consider the storage period of your personal information based on legitimate business needs, such as providing you with products or services or meeting corresponding legal, tax, and financial requirements.
We may provide links to third-party websites or applications in this Mini Program. We may also use or provide products or services from third-party platforms. You can choose whether to access or accept the websites, products, and services provided by such third parties. We cannot control the privacy protection policies of third-party platforms. Please read and understand their privacy protection policies before submitting personal information to third parties.
We reserves the right to update this Privacy Policy from time to time. If we update this Privacy Policy, we will post the updated version on this Mini Program. Please check the latest version of our Privacy Policy regularly.
If you have any questions about our Privacy Policy, please contact us:
Contact Email: [email protected]